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Matters / Construction disputes

Establish what is defective and what should put it right.

Defective Works

Corvinus compares the delivered work with the obligations that apply, examines causation and responsibility, and defines the evidence and remedial position required to pursue resolution.

All matters

What Corvinus does

What Corvinus does on this matter.

The work within Corvinus's control, subject to the agreed scope.

  1. 01Establishes the standard the contract, specification and applicable requirements set.
  2. 02Records what has actually been delivered, and how it performs.
  3. 03Examines cause, responsibility and the investigation the issue requires.
  4. 04Defines a proportionate remedial scope and the evidence needed to support it.
Typical situations
  • Work has failed, cracked, leaked or moved
  • Quality is disputed as a matter of preference
  • The contractor disputes that the work is defective
  • Remedial costs have been quoted and challenged
  • A survey or specialist report has been produced

How it is examined

How the matter is examined.

  1. 01

    Establish the obligation

    Identify the standard the contract, specification and applicable requirements actually set.

  2. 02

    Record the condition

    Document what exists, how it performs and how it differs from what was required.

  3. 03

    Examine causation

    Assess likely cause and identify where specialist investigation is needed.

  4. 04

    Define the remedy

    Set a proportionate remedial scope and the evidence required to support it.

The difficulty

Why the matter becomes difficult.

A complaint about workmanship can involve design, specification, product, installation, maintenance and expectation issues at the same time. Identifying a defect is not the same as establishing what caused it or who carries it.

What Corvinus establishes

What is established before any position is advanced.

  • 01

    The required standard

    What standard the contract, specification, drawings, law and relevant technical guidance required.

  • 02

    What was delivered

    What condition or performance has actually been delivered.

  • 03

    The nature of the issue

    Whether the issue is a defect, incomplete work, a design issue, a maintenance issue, damage or a disputed preference.

  • 04

    Likely cause

    The likely cause and whether specialist investigation is required.

  • 05

    Defect to loss

    The relationship between defect, causation, responsibility and loss.

  • 06

    Remedial position

    What remedial work is technically appropriate and proportionate.

  • 07

    Evidence required

    What evidence is required before a demand is made.

Legal and technical framework

What may govern this matter.

Jurisdiction: England and Wales. Applicability depends on the contract, lease, works, parties and facts. This page provides general information and does not determine the position on a particular matter.

View the legal and technical framework
Defect is measured against obligation
Whether work is defective depends on the obligations that apply, including the contract, specification, drawings, applicable legal requirements and relevant technical standards.
Building Regulations and Approved Documents
The Building Regulations establish legal requirements. Approved Documents provide guidance on ways those requirements may be satisfied; they are not themselves a universal contractual specification.
Consumer Rights Act 2015
Duties under the Act may apply in qualifying consumer contracts. Applicability depends on the parties and the contract.
Design and product responsibility
Professional appointments, design responsibility, product requirements and specialist standards may be relevant to where an issue originates.
A defect is not a liability finding
Identifying a defect is not the same as establishing causation, contractual responsibility, recoverable loss or legal liability.

Resolution

What resolution may look like.

These are the routes the work is intended to make available. Whether any is realistic depends on the lease, contract, works and facts.

  • Agreed inspection or opening-up
  • Agreed remedial scope
  • Contractor return and rectification
  • Third-party remedial work and a quantified position
  • Narrowing technical disagreement
  • Escalation on a prepared evidential basis

What you receive

The output is the product.

The deliverables within Corvinus's control on this matter, subject to the agreed scope.

  • 01Defect and Issue Schedule
  • 02Technical Analysis
  • 03Investigation Requirements
  • 04Causation and Responsibility Matrix
  • 05Remedial Scope
  • 06Photographic and Documentary Evidence Schedule
  • 07Draft Response or Demand
  • 08Professional Briefing

If the matter does not resolve

Prepared for specialist legal escalation.

Corvinus prepares the defect schedule, technical analysis, causation and responsibility position, evidence and remedial scope for a specialist construction solicitor or counsel.

  • Defect and issue schedule
  • Technical analysis and investigation record
  • Causation and responsibility matrix
  • Photographic and documentary evidence schedule
  • Remedial scope and quantified position
  • Briefing for a specialist construction solicitor or counsel

Common failure points

What goes wrong, and the better route.

Demanding money before evidence

The demand can be answered with a technical argument that was never tested.

Better route
Establish standard, condition, cause and responsibility first.

Removing the evidence

Remedial work carried out early can destroy the record of the defect.

Better route
Record and, where needed, inspect before rectification begins.

Treating guidance as the specification

An argument can rest on a document that was never contractually binding.

Better route
Apply each requirement according to its legal and contractual status.

Common questions

Questions about defective works.

Present a matter

Establish what is defective and what should put it right.

Present the issue first. Corvinus will determine whether the matter is suitable, what information is required and what the proposed scope should address.

Initial enquiry · No obligation to proceed